Break- in at technical centre causes signal drop, but operator maintains customer privacy not compromised
Vodafone customers are experiencing a loss of network signal following a break- in at one of the operator’s technical facilities last night.
The company issued a brief statement confirming the incident and to say voice, text and internet services were down in some parts of the UK.
It also maintained customers private information was safe and had not been compromised.
A Vodafone spokesperson said: “We had a break- in last night at one of our technical facilities which resulted in damage done to some of our equipment.
This means that some customers may be experiencing temporary loss of voice, SMS and internet services.
“We are working quickly to restore these and will be back to normal as soon as we can. There has been no impact on the privacy of customers’ data.”
Vodafone said it would issue an update on the situation later in the day.
More to follow.
